Warranty
Dolce Vita 2-Year Warranty
At Dolce Vita, we stand by the quality and durability of our products. We’re committed to ensuring your complete satisfaction, which is why we offer a 2-Year Warranty on all purchases.
What’s Covered?
Our 2-Year Warranty covers any defects in materials or workmanship for two years from the original purchase date. This warranty applies to products used under normal conditions and for their intended purpose.
What’s Not Covered?
This warranty does not cover:
- Damage caused by misuse, neglect, accidents, or unauthorized modifications.
- Normal wear and tear, including cosmetic damage.
- Issues arising from improper care or storage.
How to Make a Warranty Claim
If you believe your product qualifies for a warranty claim, please follow these steps:
- Contact Us: Email us at support@savant-e.com with your order number, a description of the issue, and photographs of the product.
- Review Process: Our customer service team will review your request and determine if it qualifies for warranty coverage.
- Repair or Replacement: If approved, we will offer a repair, replacement, or refund at no additional cost.
Additional Information
- Warranty claims are valid for the original purchaser only and cannot be transferred.
- Shipping fees for returning items under warranty are the responsibility of the customer.
- Replacements provided under warranty will not extend the original warranty period.
If you have any questions about our warranty, feel free to reach out at support@savant-e.com . We’re here to help!